Introduction
Subject Matter Experts (SMEs) are a necessary part of instructional design as they provide information, advise on instructional methods and review written content and materials. Setting up efficient interviews can be a crucial part in establishing a good relationship, allowing for smoother design processes. The interview should be conducted in a professional manner. Upon completion of this course:
Unit 1
The three components of the SME interview are:
- Preparing for and setting up the Interview
- Conducting the Interview
- Follow-up with the SME
The Types of SME interviews are:
- Recovery
- Discovery
After an interview with a SME, be sure to:
- Write a summary of the main point covered
Unit 2
Include in the email contact template:
- Your contact information
- Address the SME in a professional manner
- Your need and context for the interview
- Clearly state the knowledge you are gathering
- Flexible, suggested times for the interview
Unit 3
Three ways to be prepared for an interview with an SME are:
- Research the subject
- Prepare the direction of the interview
- Prepare for shifts
Types of interview questions include:
- Open-ended
- Leading
Unit 4
The meeting’s controllable dynamics are:
- Content
- Pace
- Tone
While conducting an interview with a SME you need to:
- Make the SME comfortable
- Take the lead and stay focused during the interview
- Listen to the SME
- Utilize body language
- Allow for appropriate pauses.